SHIPPING & RETURNS
Send
All orders are shipped from our workshop in the Netherlands. If you order before 3:00 PM on workdays, your order will be shipped within 1-2 working days.
| Country of destination |
Postage costs |
| Netherlands and Belgium | €6.95 |
| Germany | €9.95 |
|
France, Italy , Portugal, Spain |
€14.95 |
Returns
HULA HUSH's returns policy gives you the opportunity to change your mind and return your order up to 14 days after placing your order.
When returning earrings, it is mandatory that one of the two earrings is still in the unopened seal bag. If this is not the case, the return will not be processed.
We recommend that you package the return shipment well, for example in the original shipping box or something similar. All items must be returned unworn and in their original condition. If items are damaged or worn, the return will not be processed.
Please note : Keep the return receipt at all times until the return has been fully processed. Without a valid proof of postage, no investigation can be initiated to trace a missing package and the return cannot be processed. This is your own responsibility.
If you received a free item (gift) with your order, you must also return it unopened and complete. Have you ordered multiple items and are you not returning everything? In that case, the piece of jewelry you keep must meet the minimum order value of the promotional conditions in order to keep the free item. If this does not meet your requirements, you must return the free item, otherwise the return will not be processed.
Pay
HULA HUSH accepts the following payment methods:
- Ideal
Pay for your online purchases reliably, safely and easily in your own online banking environment. - Credit card
Complete a protected and insured online purchase with a Visa, Mastercard, American Express, Cartes Banciers or CartaSi credit card. - Paypal
Pay for your online purchase quickly and securely via your online Paypal Wallet. - Bancontact
The most used payment method in Belgium. Easily pay for your online purchase from the Bancontact app. This payment method is suitable for more than 20 Belgian banks. - SOFORT Banking
Transfer money directly from your secure online banking environment.
When you pay for your order, you will be directly taken to Shopify's secure online payment environment. After we have received payment, you will receive your order confirmation and order number by email. Once your order has been shipped, you will receive an email with a track & trace code from Post NL, so that you can track your order and the delivery time.