Care & Warranty
Care
How long the plating of your jewelry remains beautiful varies per person. The natural PH value of the skin (acidity) can cause discoloration. This can be influenced by, among other things, alcohol consumption, medication use and perspiration. To protect the plating as best as possible against external influences, it is important to take the following into account:
- Do not wear our jewelry while showering, exercising or sleeping;
- Avoid contact with care products such as perfume, body lotion, etc.;
- Store your jewelry in the supplied pouch or packaging. This reduces the risk of discoloration due to sunlight or moisture.
Guarantee
If you receive a damaged or defective product, please email us at info@hulahush.com and include a photo and the order number. Also contact us if you are not sure whether your item is as it should be or does not close properly. We offer a 2-month warranty on Gold-Plated items from the date of purchase.
Our warranty does not apply to:
- Scratches caused by normal wear and tear
- Improper use or storage of your jewelry
- We cannot refund lost jewelry items, we require the defective item to offer compensation or repair.